Q: My renafila keeps leaking. What should I do fix it?

Asked by: Aida - 11/28/2016
A: Item 720G has all the seals. If your filter is more than 3-4 years old you may need to replace one or more seals.
possible leaking points:
cord entry into motor/seam in motor housing
replace quick disconnect or QD orings

between canister top and bottom of motor
replace canister oring
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Answer provided by: Administrator (11/29/2016)

Q: Hi, what is the dimensions of this items?

Asked by: Aviel Ben-Sadon - 10/14/2020
A: We don't have that information. These were custom made seals. You could try Mars Fishcare. This item has been discontinued by the manufacturer.
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Answer provided by: Administrator (10/14/2020)

Q: How can i order API Fitsstar XP3 Motor O-Ring #720 G ?

Asked by: Richard - 1/15/2022
A: Item 720G1 O-ring and Seal Repair Kit in on our web site. Stock is limited so you don't them available check back in a few days when we receive more.
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Answer provided by: Administrator (1/20/2022)

Q: my carnister filter is: RENA Fitstar XP3 need change carnister gasket

Asked by: Richard - 1/15/2022
A: The only O-ring and seal kit available for the Filstar is item 720G1. These are in short supply so check often if can't find them on our site.
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Answer provided by: Administrator (1/20/2022)

Q: How long does it take to recieve.

Asked by: Everett - 3/3/2022
A: These are in stock and we process orders M-F. You can pick shipping time yourself but generally 3-7 days depending on where you live and how you have it shipped.
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Answer provided by: Administrator (3/4/2022)

Q: when will the seal kit for the API Filstar (I have the XP3) canister be available for purchase?

Asked by: Lili - 5/12/2022
A: Back in stock this evening
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Answer provided by: Administrator (5/18/2022)

Q: When will this Item be back in Stock?

Asked by: Alex DeMont - 5/18/2022
A: Back in stock by this evening.
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Answer provided by: Administrator (5/18/2022)

Q: When will you be getting more seals in stock for the Rena XP Filstar? Can I be notified when they do?

Asked by: Terri Stokes - 5/22/2022
A: They are back in stock but we only get a few at a time since the Filstars were discontinued at the end of 2019.
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Answer provided by: Administrator (5/23/2022)

Q: Do you know when you will have the motor o-ring & seal repair kit back in stock?

Asked by: Jeffrey McHam - 7/6/2022
A: Soon. Since this filter was discontinued 2-1/2 years ago parts are becoming more scarce and we don't get very many of anything. You have to keep checking.
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Answer provided by: Administrator (7/19/2022)

Q: when will you have this item for sale? Thanks

Asked by: russell phan - 9/29/2022
A: Back in stock now. This is a very limited supply item since the filter was discontinued by the manufacturer almost 3 years ago.
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Answer provided by: Administrator (10/3/2022)

Q: I just received my kit today and I did not get the 2 small o-rings for the disconnect valve.

Asked by: mai vu - 10/7/2022
A: Those are no longer included that's why the kit is listed as "new version". Since this filter range was discontinued in 2019 parts are becoming more scarce and changes have been made to the replacement part kits.
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Answer provided by: Administrator (10/11/2022)

Q: Hi :) I've been trying to find the gasket kit for a Rena Filstar XL... Are you going to be getting any soon? I don't want to have to replace the whole unit. Thank you Mark

Asked by: Mark - 11/21/2022
A: Since these filters were discontinued two years ago parts have been limited. Once we run out it takes a few days for us to get more of these in stock. Stock will be updated today so check back.
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Answer provided by: Administrator (11/21/2022)