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From PPN The Efficient Strategies Independent Pet Stores Are Implementing During the COVID-19 Pandemic

Posted by Bill Brown on 3/26/2020 to News
As I traveled to my office today, Charlotte, NC was in a total lock down. I wondered what would happen? Would the police pull me over? Would I have to explain what I do for a living? How do you explain that you sell pet supplies mainly for fish? Is that an "essential service"? Expensive, yes, essential no. On the other hand most kids first learn about death when the family goldfish get buried at sea. That's an important life lesson.

My worries are over.

GoDaddy announces free business resources for help with Covid 19

Posted by Bill Brown on 3/21/2020 to News

9:07 AM

I am a GoDaddy customer and have been for years. They are little more expensive but offer great support. They do have great business general business help and they have started a web site with free resources to help us all get through this.


GoDaddy Business Support


I'm not receiving anything from GoDaddy for my support.

Basic Troubleshooting for the API and Rena Filstar Filters

Posted by Bill Brown on 2/8/2020 to Technical Support
Basic Troubleshooting for the API and Rena Filstar Filters
How to troubleshoot and repair flow problems with your Filstar canister filter all sizes

Filstar Parts Availability

Posted by Bill Brown General Manager Rena OEM Sales on 2/1/2020 to Technical Support
Filstar Parts Availability
Parts availability for the API and Rena Filstar Canister Filter All Sizes

Parts Are Coming

Posted by Bill on 7/27/2016 to News

Rena Air Parts

Posted by Bill on 7/26/2016 to Technical Support
How to fix your Rena Air air pump without parts

Technical Support

Posted by Bill Brown on 7/25/2016 to Technical Support
It happens almost every day. We get a call from someone that has found us on the internet and calls our toll-free number for technical support. We do offer free lifetime

Welcome to our online store

Posted by on 6/4/2014 to News
Welcome to our online store! Our team is proud to announce that we're now open for business, and we look forward to serving you all in the future. If you have any questions about this store or the products found within, please don't hesitate to contact us any time. Our website has been carefully designed to provide you with an amazingly flexible online shopping experience, and its ease of navigation is something we think you'll grow to depend on and appreciate. Feel free to browse our entire product catalog, and let us know if you have any questions, comments or concerns about the items housed within. Our team is always ready and willing to assist our customers, and we are happy for your visit.